We’ve all been there. An email arrives and as you start to read, you suddenly start to wonder if you are hearing something else in the message. Maybe it’s a word that they used. Maybe it’s a word that they didn’t. Maybe it’s too short or feels too long. Maybe it is even a tone……
Having a mom who teaches entrepreneurship can lead to some pretty interesting summertime activities. I believe that every kid needs to learn how to start up a business. (I also believe every kid should learn how to change a tire, make a turkey, fold a fitted sheet, work in retail at least once and and…
I hate the word “busy.” It’s right up there with other deplorable words like interesting, beige, moist or K. The thing about busy, is everybody is doing it these days. Busy is the new black. For the majority of people there are constant streaming deadlines and demands pulling at us from home, work, school community and social circles. We are all operating in a perpetual state of busy.
When you effectively manage a team you must partition out the roles and responsibilities so that the whole effort is executed in manageable parts. You align the right person with the right role so that their effectiveness is maximized. That means they are focusing on their work and their piece most of the time. That focus means that there are going to be gaps in knowledge and awareness regarding co-workers efforts, circumstances, deadlines, priorities when it comes time for the proverbial pie forks to cross.
When we spend so many hours on the job we should relish in the experience and use it as an opportunity to better ourselves, deepen relationships and truly add value to our customers and clients. Always seeking to be wiser, more valuable, more well-rounded, and most importantly more fulfilled. Simply telling people what to do vs. influencing cooperation can mean the difference between just a manager or a respected and effective leader. (Choose the latter.)
When confronted by unexpected obstacles in project work, we are given the opportunity to take what we have available in talent and in resources to ensure that the outcomes are not compromised in the process. By maintaining a laser focus on the goals and destinations of what we are accountable for and maintaining a nimble approach to how we reach them, we can channel our own inner MacGyver.
Today, millennial customers want a conversation with their favorite brands – they want a customized experience that extends beyond the traditional buy/sell arrangement and they will reward that experience with their loyalty. The way a company presents itself to this demographic must be responsive and innovative, deliver on their promises AND create meaningful exchanges at every place where they connect with their would-be consumers: social arenas, customer service exchanges and in advertising campaigns.